Mobile game 1:1 English CS manager recruitment

■ Responsible duty

ㆍMobile game users English CS processing (1:1 inquiry)

ㆍCollection of user VOCs confirmed during CS response

ㆍInternal/external communication for CS processing

■ apply qualifications

ㆍEducation/experience: No matter (applicable to new students)

ㆍThose who can write the desired words according to the correct English grammar and format

ㆍThose who can write concise English sentences without being verbose

ㆍThose who can use appropriate English cushion comments (expressing empathy/understanding) appropriate to the situation

ㆍThose who have the service mind necessary for customer service

ㆍAnyone who is able to actively conduct duty and communicate

■ preferred

ㆍPersons who have experience in responding to 1:1 English inquiries (web inquiries)

ㆍThose who have experience in game-related English operation and translation

ㆍPeople who have lived or lived abroad for a long time in English-speaking countries

ㆍA person who is a native English speaker and has no reason to be disqualified for employment

ㆍExcellent problem-solving skills

ㆍThose who enjoy playing strategy/casual mobile games

ㆍThose who have language and CS duty related qualifications

ㆍExcellent empathy skills

■ Welfare

ㆍSelective working system (flexible working system) implementation

ㆍWelfare mall operation and welfare point payment

ㆍEducation mall (Class 101) where various hobbies are possible

ㆍLong service (3 years / 6 years / 9 years) reward and vacation 

ㆍIn-house club operation and club activity fee apply

ㆍRetirement pension operation, 4 major insurance subscriptions

ㆍHealth examination (comprehensive examination) fee apply

ㆍCongratulations and congratulations leave and congratulations and condolences expenses, garland apply

ㆍKakao T-linked overtime/overtime taxi apply

ㆍOvertime meals using the meal ticket register apply

■ Admissions process

Document screening - 1st interview - 2nd interview (if necessary) - Final pass