Recruiting Facebook Game Customer Service, Operations Manager

Heartgames is looking for a expert customer service manager.

Responsible duty:

Checking and responding to issues with customer feedback in our game

Facebook (Meta) App Page Community Management and Response

Facebook messenger communication with customers (phone response X)

What you'll do:

Announcements such as posts, etc.

Facebook community managements

Monitor and analyze user insights

Customer supports

Required:

Foreign language skills, use of MS Office

Required qualifications and skills:

Excellent communication skills in English (written and verbal)

Experience and deep understanding of mobile games

Proficiency in MS Office

We offer:

Challenging, creative and friendly work environment in an team of professionals;

A chance to advance in your professional career;